We live our mission and values because we understand that the true power of healing lies not only in the tools and knowledge of medicine, but also in the hearts of people.
Working together, we exist to serve the changing health care needs of our community. We will provide personalized patient care known for quality and excellence with a healing environment through caring relationships.
Our vision will be realized when:
- Patients, family and friends have exceptional experiences at Valley General Hospital;
- Highly qualified, engaged employees look forward to coming to work every day;
- Physicians voice their pride in being members of the Valley General Medical Staff;
- Our community views Valley General as an indispensable resource.
We pride ourselves in the services performed effectively and efficiently, without compromise, making the most of the resources entrusted to us.
We provide a supportive environment that embraces the physical, emotional and spiritual aspects of health and healing.
We are honest, fair, and dedicated, in everything we do as the ideal means to protect overall safety, as well as assure confidentiality and privacy to our patients, their families and friends.
We ensure all tests and procedures are clearly explained and understood while meeting expectations for all measured clinical outcomes.
We are friendly, polite and emotionally sensitive to each individual patient, family, visitor, physician, and fellow team member.
We are a vital resource for, and take pride in, our community. We actively support local civic and charitable organizations. We focus on the prevention of disease and the promotion of health.
We recruit, train and retain quality physicians and support teams to deliver the highest level of service while encouraging them to grow and drive to pursue excellence in their fields.